Showing posts with label best buy. Show all posts
Showing posts with label best buy. Show all posts

Thursday, September 8, 2016

Beware Best Buy Geek Squad

UNETHICAL  BEHAVIOR  OF  BEST  BUY'S  'GEEK  SQUAD'

geek squad logo
At my PC repair website WehoComputerRepair.com I warn my clients about Best Buy. Beware Best Buy's "Geek Squad." They fix your computer! They come to your house! They spy on you!  These folks are a division of Best Buy and they have been giving their corporate parent quite a legal workout.  I also find the name insulting.  Why do computer repair places have to refer to their employees as "geeks" "nerds" or worse!  Apparently anyone smart enough to fix a computer must be some kind of Autistic mess.  About all they are good for is dumping old equipment that needs recycling.

Think twice before you hand your computer over to them so that Senior Stickyfingers can check you out.  People put their entire lives on their computers now. When you let a stranger fix yours you are probably exposing passwords, financial information, personal data and more. 

So what are the Geek Squads crimes?

i hate geek squad t shirtVIOLATING PRIVACY OF LOS ANGELES CUSTOMERS

Geek Squad employees have allegedly engaged in peeping tom activities on female customers during in-house service visits. A 2007 case alleges that a Los Angeles Geek Squad employee used his cell phone to record a 22-year-old female customer while she showered without her knowledge or permission. The employee was arrested and Best Buy was sued over the incident. In another case, a Geek Squad employee allegedly stole nude photographs of a 27-year-old female customer from her computer while it was being serviced. The employee then allegedly shared the photos on the internet.

STEALING PORNOGRAPHY & PERSONAL DATA

Geek Squad technicians have been caught on numerous occasions searching for and copying pornographic content stored on their customers' computers without permission. When asked about the incident at an unrelated conference, Geek Squad founder Robert Stephens refused to discuss the topic, instead focused on whether bloggers should be considered true journalists and whether bloggers follow the same ethical standards as journalists.  At least one former Geek Squad employee had come forward with allegations that the practice of surreptitiously searching for pornography on their customers' computers is not restricted to isolated employees, but is often shared with management at the location where the one employee worked. In 2013, Geek Squad was sued for invasion of privacy and several other civil infractions for allegedly releasing nude images found on a customer's computer. The suit is ongoing as of 2015.

USING PIRATED SOFTWARE

In 2006 Geek Squad was sued for allegedly using pirated copies of Winternals' Emergency Repair Disk Commander. The lawsuit filed by Austin-based Winternals claims that employees of Geek Squad have continued using the pirated versions of the software after the commercial licensing agreement broke off. Best Buy and Geek Squad were accused of copyright infringement, circumvention of copyright infringement systems, and misappropriation of trade secrets. A settlement was eventually reached, and Winternals created a three-year agreement in place with Best Buy, allowing Geek Squad employees to lawfully use their licensed programs.

SUING PEOPLE OVER BULLSHIT

In 2002 during a spate of legal threats and challenges to competitors with "geek" in their names Geek Squad attempted to block the trademark registration of New England area competitor Geek Housecalls claiming that it violated their trademarks. When Geek Housecalls refused to budge, Geek Squad filed civil suit. After two years of wrangling, Geek Squad and Geek Housecalls arrived at an out-of-court settlement, the details of which cannot be disclosed according to the terms of the settlement except to state that Geek Housecalls retained its name.  In 2010, Best Buy issued a trademark infringement cease and desist letter against a priest in Wisconsin for painting "God Squad" on his car.


You can see more info like this at WehoComputerRepair.com. For more on Geek Squad just click here.
DON'T  BELIEVE  ME?  READ   THE  WIKIPEDIA  SOURCE

Thursday, October 8, 2015

The best places to buy electronics in Southern California

TECH SHOPPING IN LOS ANGELES

frys electronics entrances theming

I'm going to tell you the same thing I tell my customers at wehocomputerrepair.com about shopping. Shopping for tech stuff in So Cal is great because we get all the latest gear the minute it gets off the boat from Asia. Staples and Best Buy do not have the selection they once did as electronics sales shift more onto the Internet.  People on the East Coast pay more for the same stuff because it must be shipped across America first.

By far the biggest, cheapest, best place to get tech gear is Fry's Electronics.  And what don't they sell? Computers, parts, printers, games, appliances, toys, gadgets and enough electronic components to build a hundred Artoo-Detoos.  It's hacker heaven and where all the tech savvy folks shop.  They have nine gigantic stores in Southern California. Unfortunately none of them are near West Hollywood or the West Side because they need so much real estate. It is a trip to make it out to them but it is worth it.  You just better know what you want because most of the workers are immigrants and don't know much about electronics.  The woman you just asked about network adapters might have been living in a ditch in Bolivia last week.

computer memoryBut the people at the memory/CPU desk are always VERY knowledgeable. Even PC experts find CPU and memory modules confusing and fast changing. It's easy to buy the wrong thing and the components don't work together.  The folks at the PC parts desk have not steered me wrong when it comes to assembling computers from scratch. If you are too far from one of the locations listed below you can always shop at Frys.com but you won't have anybody to ask if you are buying the right thing.

Another neat thing about the physical stores is that each one is done up in a different theme.  Fry's knows people sometimes have to spend a lot of time in line at Christmas so they make sure each store is full of unusual sculptures and displays.  The Burbank store has a UFO crashing into it's entrance and a Sci Fi B-movie theme inside. The computer department is help up on the suckered arms of a giant drooling octopus!  The Woodland Hills store is theme as "Alice in Wonderland" and visitors seem to be falling down the rabbit hole as they enter the store. Kids love it!

LOCATION ADDRESS
Anaheim 3370 E. La Palma Ave.
Burbank 2311 N. Hollywood y.
City of Industry 13401 N. Crossroads Pkwy.
Fountain Valley 10800 Kalama River Ave.
Manhattan Beach 3600 Sepulveda Blvd.
Oxnard 1901 E. Ventura Blvd.
San Diego 9825 Stonecrest Blvd.
San Marcos 150 Bent Ave.
Woodland Hills 6100 Canoga Ave.

frys electronics entrances interior theming

newegg.com logoFor strictly online shopping I recommend NewEgg.com.  There are several other sites that are just as good but New Egg is in Whittier. That's in LA just 12 miles from downtown. They can deliver almost anything in a day or two and they get everything the minute it comes off the boat from Asia. Long Beach is where all the Asian imports enter America. Why buy from an East Coast site that must ship electronics cross country just to get back to where it was originally imported?
You can find more good consumer advice for folks in West Hollywood and Beverly Hills at Weho Computer Repair. For more on this article go to my shopping page .