This blog is all about helping consumers avoid getting exploited by tech companies. Computer help and advice from me, Hollywood PC doc Don Myers. I'm here to "just make it work". I don't fix things I sell peace of mind and I've been doing it since 1997. For more go to WehoComputerRepair.com
Thursday, December 13, 2018
Friday, October 5, 2018
DON'T LOG INTO WEBSITES USING FACEBOOK - YOU ARE HACKED!
I have made no secret at http://wehocomputerrepair.com that I hate Facebook for many reasons, not the least of which is they want to know all about you so they can sell that info. One way they learn about you is by helping you log onto other websites. Gee passwords are such a pain are they not? Facebook can help by storing your passwords for all those sites.
That way, when Facebook gets hacked (as they just have) you lose your security at dozens of websites not just FB! You just gave away your internet master key! Fifty million accounts were compromised over 11 days as FB programmers watched almost helplessly.
CNN EXPLAINS: Things could get very ugly. The hackers could be trolls who decide to post a database of millions of people's private messages online for everyone to read. They could be Russian intelligence, gathering information from politicians' personal accounts and then sitting on it until just the right moment to wreak havoc on the midterm or 2020 elections. They could be blackmailers, combing through the messages of high-value targets like politicians, government officials, and wealthy individuals.
Unfortunately you just gotta make up a lot of passwords and write them down in a secure place. Don't save a file on your computer called "passwords" call it something else.
MORE ON THE BREACH: https://www.wired.com/story/facebook-hack-single-sign-on-data-exposed/
For more check out my blog at http://wehocomputerrepair.com/blog_posts_main.htm
Thursday, September 20, 2018
Robocalls are driving me nuts - how about you?
Are junk phone calls driving you crazy? At http://wehocomputerrepair.com my contact info is public information and boy do losers in India know it! Almost every morning this week my phone has been ringing every ten minutes with spam calls. Sometimes it is a recording and sometimes a live Indian.
What can you do?
1. Forget government help. The do not call list is pointless.
2. If you get a live Indian be sure to talk like Apu on the Simpsons and be really insulting before you hang up.
3. Fight tech with tech - go to the apple store or the google play store and download a "call blocking" program. I use "should I answer" and it is very helpful. Only by reporting these calls to a database can this be stopped.
Unfortunately the US invention of the internet and mobile phones is now being used against us by third world losers who can make phone calls at almost no cost.
Monday, August 20, 2018
August is the best time to buy a new computer
Need a new computer? Get it now! Take it from me, Don Myers, proprietor of West Hwd Computer Repair.
August/Sept. is the best time to get a new computer thanks to back to school deals. Otherwise wait till Feb. for after Xmas sales. In Weho you can try shopping at Best Buy or Target, but I recommend Frys Electronics for the best prices and selection. And the craziest store decor, as you can see by the photo below.
For more help shopping for tech and saving $$$ in SoCal check my blog post: http://wehocomputerrepair.com/computer_shopping_west_hollywood.htm
Monday, June 25, 2018
For new Mac laptop owners with bad keyboards
Apple has publicly acknowledged that the butterfly switch keyboards in some MacBook and MacBook Pro computers have given consumers some trouble, and it has launched a new repair service program that promises to fix problems with those keyboards for free, regardless of whether the consumer purchased AppleCare.
SYMPTOMS
Repeating letters
Non-appearing letters
Keys feel sticky or don't respond
MODELS AFFECTED
MacBook (Retina, 12-inch, Early 2015)
MacBook (Retina, 12-inch, Early 2016)
MacBook (Retina, 12-inch, 2017)
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
MacBook Pro (15-inch, 2016)
MacBook Pro (15-inch, 2017)
Mac laptops are difficult to open or repair on purpose so to fix a single broken key the whole thing must be disassembled and the entire keyboard replaced (at minimum).
Apple, famous for price gouging, rarely does anything for FREE. I recommend anyone who owns the models listed above to contact the local Apple store and make an appointment to have their keyboard replaced whether it is faulty or not.
For more tech help see my website: http://wehocomputerrepair.com/blog_posts_main.htm
SYMPTOMS
Repeating letters
Non-appearing letters
Keys feel sticky or don't respond
MODELS AFFECTED
MacBook (Retina, 12-inch, Early 2015)
MacBook (Retina, 12-inch, Early 2016)
MacBook (Retina, 12-inch, 2017)
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
MacBook Pro (15-inch, 2016)
MacBook Pro (15-inch, 2017)
Mac laptops are difficult to open or repair on purpose so to fix a single broken key the whole thing must be disassembled and the entire keyboard replaced (at minimum).
Apple, famous for price gouging, rarely does anything for FREE. I recommend anyone who owns the models listed above to contact the local Apple store and make an appointment to have their keyboard replaced whether it is faulty or not.
For more tech help see my website: http://wehocomputerrepair.com/blog_posts_main.htm
Wednesday, June 6, 2018
FBI WARNS: REBOOT YOUR ROUTER TO STOP RUSSIAN HACKERS
At http://wehocomputerrepair.com I want my customers to be on alert for a new security threat.
The FBI is advising users of consumer-grade routers and network-attached storage devices to reboot them as soon as possible to counter Russian-engineered malware that has infected hundreds of thousands devices.
Known as VPNFilter, the malware allowed attackers to collect communications, launch attacks on others, and permanently destroy the devices with a single command. The report said the malware was developed by hackers working for an advanced nation, possibly Russia, and advised users of affected router models to perform a factory reset, or at a minimum to reboot.
Unfortunately many people don't know what a router is or where it is in your home. FIND IT. It is the box you got from your cable or phone company that brings the internet into your home.
1. Pull out the power cord.
2. Wait 20 seconds.
3. Plug it back in.
It may take up to five minutes to come back online.
If you do not do this the virus could:
1. Slow your net connection
2. Attack another computer on the internet
3. Read or manipulate EVERYTHING going in and out of it
That means it could watch everything you do and send false information to you, such as fooling you into thinking your banking website has a false amount of money in an account vs. the true amount.
Best of all is to reset your router completely to factory settings, but that would also reset all wireless networks and passwords, and most people don't know how to deal with this.
FOR MORE: https://arstechnica.com/information-technology/2018/05/fbi-tells-router-users-to-reboot-now-to-kill-malware-infecting-500k-devices/
For more tech tips go to my blog at http://wehocomputerrepair.com/blog_posts_main.htm
Saturday, April 28, 2018
Laptop batteries CAN explode!
LAPTOPS CAN EXPLODE! Leaving the battery in your laptop all the time while keeping it plugged into the wall all the time is bad! It won't overcharge but heat from the computer wears it out. And being 100% charged for years also wears it out. It is best, if you are actually using the battery, to keep it charged at 40%-80% at all times for longest life.
On rare occasions batteries have even exploded like the defective on in the video below. For more tech tips see my West Hollywood Computer Repair website http://wehocomputerrepair.com/blog_posts_main.htm/
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