Monday, June 25, 2018

For new Mac laptop owners with bad keyboards

Apple has publicly acknowledged that the butterfly switch keyboards in some MacBook and MacBook Pro computers have given consumers some trouble, and it has launched a new repair service program that promises to fix problems with those keyboards for free, regardless of whether the consumer purchased AppleCare.

Repeating letters
Non-appearing letters
Keys feel sticky or don't respond

MacBook (Retina, 12-­inch, Early 2015)
MacBook (Retina, 12­-inch, Early 2016)
MacBook (Retina, 12-­inch, 2017)
MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
MacBook Pro (15-­inch, 2016)

MacBook Pro (15-­inch, 2017)

Mac laptops are difficult to open or repair on purpose so to fix a single broken key the whole thing must be disassembled and the entire keyboard replaced (at minimum).

Apple, famous for price gouging, rarely does anything for FREE. I recommend anyone who owns the models listed above to contact the local Apple store and make an appointment to have their keyboard replaced whether it is faulty or not.

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